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Orders are typically processed within 1–2 business days. Standard delivery takes 3–7 business days depending on your location. You will receive a tracking email once your order ships.

Yes, we ship to most countries worldwide. International delivery times and rates are calculated at checkout based on your address and order weight.

We offer a 30-day satisfaction guarantee on most items. Products must be unused and in original packaging. Visit our Refund and Returns Policy page for full details.

Once your order ships, you will receive an email with a tracking number. You can also log in to your account and open Order Tracking for the latest status.

If your order has not shipped yet, contact us as soon as possible and we will do our best to update or cancel it. After shipment, please refer to our returns policy.

Absolutely. Every product we carry is selected with pet safety in mind and meets applicable quality standards. Always supervise your pet with new toys and accessories.

Use the form on this page, email support@mrzoodle.com, or reach us through your account dashboard. Our team responds within one business day.

Yes! Digital MrZoodle gift cards are available in amounts from $10 to $200. They are delivered by email, linked to the recipient account, and can be applied at checkout under Promo code / Gift card. Gift cards are non-refundable and cannot be exchanged for cash.