We manage payments throw stripe, which works with major credit and debit cards (Visa, MasterCard), Google Pay, Apple Pay, and other region-specific payment options.
Delivery times depend on your location:
Standard Shipping: 5-7 business days.
Yes! Free shipping is available on all orders over $90 (or your specified threshold).
Absolutely! Once your order is shipped, you’ll receive a tracking number via email to monitor the delivery. for more information, check track my order page.
We accept returns within 14 days of receiving your order. Items must be in their original condition. for more information, check return & refund page.
you can cancel and modify your order through your personal cabinet. if your order is already accepted, changes cannot be made. you will be able to return the order after receiving.
Yes, all our products are made with pet safety in mind, using non-toxic and pet-friendly materials.
Yes, we offer international shipping to most countries. Shipping fees and times will vary by location.
If your item arrives damaged, please contact us with photos of the product and packaging. We’ll issue a replacement or refund promptly.
Yes! Join our loyalty program to earn points on every purchase, which can be redeemed for discounts on future orders.
You can reach our support team via contact form on contact page
you can cancel and modify your order through your personal cabinet. if your order is already accepted, changes cannot be made, however you can contact the delivery company directly using your tracking number, email and phone.
Yes! Digital gift cards are available in various amounts and make the perfect gift for pet lovers.
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